Question 1

What exactly does LotWise Auto handle?

Accepted Answer

LotWise Auto manages your dealership vehicle listings end to end. That includes onsite photography, capturing the details and options that make a listing complete, formatting each listing to a consistent standard, publishing across the platforms that matter to you, and keeping everything current between visits.

Question 2

Do you take the photos?

Accepted Answer

Yes. Every visit includes two LotWise Operators onsite handling the full photography requirement for the units in the queue. The photos are captured, sorted, and processed as part of the same execution flow that publishes the listing.

Question 3

How often are listings updated?

Accepted Answer

That depends on the rhythm we set with your store. Some stores are refreshed monthly, others multiple times a week. Whatever the rhythm, between-visit updates like sold-unit removals and price changes are part of the standard. We recommend the right rhythm based on your intake and how fast your lot moves.

Question 4

Does LotWise Auto fully replace our current process?

Accepted Answer

Only if you want it to. LotWise Auto is built to meet your store where it is. With the Listing-Only model, we integrate into your existing workflow and strengthen the listing standard without a full handoff. With the White-Glove model, we take fuller ownership of the inventory presentation process so your team carries the least operational drag.

Question 5

Can LotWise Auto work with our existing team?

Accepted Answer

Yes. The Listing-Only model is designed exactly for stores that already have some internal photography or lot process in place. We build LotWise Auto into your current operation to improve consistency, accuracy, formatting, and platform management, without forcing you to rebuild everything at once.

Question 6

What is included in the Listing-Only model?

Accepted Answer

Listing-Only integrates with your existing workflow and focuses on the standard: stronger listing consistency, complete and accurate vehicle details, clean formatting, and cross-platform listing management. It is a lower-friction way to raise listing quality while keeping more of your internal process in place.

Question 7

What makes the White-Glove experience different?

Accepted Answer

White-Glove is the most complete LotWise Auto experience. It is a fully managed, higher-touch standard where LotWise Auto takes fuller ownership of photography, details, formatting, updates, and platform management. It delivers the strongest standard with the least internal burden on your team.

Question 8

How do we know which LotWise Auto model fits our store?

Accepted Answer

It comes down to how much of the process you want to keep in-house. If you have a working internal lot process and want a stronger standard on top of it, Listing-Only usually fits. If you want the most complete, lowest-burden experience, White-Glove is the better fit. If you are not sure, request a visit and we will recommend the right model based on your actual operation.

Question 9

Can we start with a lighter model and expand later?

Accepted Answer

Yes. Many stores begin with Listing-Only to build LotWise Auto into their current operation, then move toward the fuller White-Glove experience as they see the standard hold. The involvement is flexible. The standard stays consistent.

Question 10

Why not have our staff handle this?

Accepted Answer

Most stores can hold a strong photo and listing standard for a week or two. Holding it every week, for every unit, across every platform, without slipping. That requires a system. When responsibility gets split across an already busy store, standards drift. LotWise Auto removes the drift, whether it integrates with your team or takes fuller ownership.

Question 11

Why is LotWise Auto a smarter operating decision than hiring internally?

Accepted Answer

Once labour, employer payroll costs, training, tools, software, oversight, coverage during absences, and inconsistency are added up, internal handling often costs more than it first appears, and the standard is still uneven. LotWise Auto delivers a controlled standard at a predictable, structured cost, without carrying the internal burden. We walk you through the specifics for your store on a call.

Question 12

Why is asking salespeople to do this weaker?

Accepted Answer

Salespeople create more value selling, responding, following up, booking appointments, and moving units than they do maintaining listing standards between calls. When listing work becomes a side task, formatting rushes, details get missed, updates lag, and managers end up chasing the standard. That is not a people problem. It is an operating-model problem.

Question 13

What does a visit involve?

Accepted Answer

Two LotWise Operators arrive onsite on your scheduled rhythm. We confirm the queue with your team, work through the fresh inventory, capture photos and vehicle details, build each listing to standard, and publish across your priority platforms, then leave the store cleaner than we found it.

Question 14

How does pricing work?

Accepted Answer

Pricing depends on the model you choose and the rhythm your store needs. Rather than a one-size-fits-all number, we scope it to your operation on a short call so you only pay for the level of involvement that fits. Request a visit or talk through your store and we will walk you through the right fit.

Question 15

What happens after we request a visit?

Accepted Answer

A LotWise Auto lead handler will contact you to confirm your inventory rhythm, walk you through the standard, and schedule a first onsite. Southeastern Ontario dealers are routed into active scheduling. Dealers outside the region are added to the waitlist.

Question 16

Which areas do you serve?

Accepted Answer

LotWise Auto currently serves southeastern Ontario. Including Ottawa, Pembroke, Petawawa, Perth, Arnprior, Renfrew, Carleton Place, Rockland, Cornwall, Kingston, and the surrounding Ottawa Valley and eastern Ontario corridor.

Question 17

Can we apply if we are outside southeastern Ontario?

Accepted Answer

Yes. We accept waitlist applications from dealerships across the country. As LotWise Auto expands service coverage, waitlisted stores are contacted in order.

Straight answers
for serious operators.